What we do:
PaladinSMS enables your business to engage with your customers using our best in class, super-fast, cloud-based SMS gateway.
We provide one of the most easy to use Web Portals which can be used in conjunction with our comprehensive API solution to integrate with your existing POS/CRM/Customer facing systems and drive sales/marketing campaigns as well as customer engagement/retention programs.
We deliver more than just your SMS’. We build a strategic partnership with your business to drive innovation, grow customer lifetime value, improve customer retention and maximise profitability.
We provide a dedicated customer account manager to look after your business needs. You will also have access to industry experts to maximise the use of SMS technology in your business.
Mobile penetration in the Australian market has reached 143%. SMS remains the most effective method of communication to reach every single device in the marketplace (not just smartphones).
Consumers carry their phones with them wherever they go and immediately respond to phone notifications when possible.
- 90% of SMS sent are read within 30 seconds.
- 98% of SMS sent are opened and read.
- The average response time to an SMS is 90 seconds.
- 31% of consumers respond to SMS-based surveys within 5 minutes.